In which case, you will need to restart the connection journey. Clean the loop amplifier with a dry or damp cloth. The device you are using requires a strong and stable WiFi connection to the machine. This maintains the sensor accuracy and ensures the continuing high performance of the appliance. Point the remote directly at the front of the machine while pressing the button. Please have your home WiFi password to hand. To make Alexa check the indoor PM10 level clearly state the following; Alexa, ask Dyson for the indoor PM10 level. If the air quality worsens the A symbol will turn white and the machine will automatically restart cleaning the room. Harmful pollutants and irritants in your home's air can disrupt your quality of life. You can set the machine to automatically purifier the room when it drops below a certain threshold by pressing the highlighted button to turn automatic mode on or off. If possible, please try relocating the machine closer to your WiFi router. Check filter life within the app, or for excessive build up of dust within the inlet. The password can be found in the following places: On a removable sticker on the front of the purifier. Captures pollutants with 360° sealed HEPA and activated Carbon filters The fully-sealed filter system combines an activated Carbon filter to remove gases, and a Glass HEPA filter that captures If you have less than 3 schedules per day and you are still experiencing an issue, please remove all of the schedules and re-add each of them. Unscrew the remote control's battery compartment. You can dim the machines LED display and turn on night mode by pressing the highlighted button. Should the connection fail, please refer to the bar's overall progress and select the appropriate option to proceed. If the air is clean the A symbol will turn green and the numerical display will switch off. If possible, please try relocating the machine closer to your WiFi router. The TP02 is easy to use via Dyson’s auto mode, remote control, and Dyson … To change your machines home location, whilst on the chosen product, press the settings icon in the top right, then select your machines settings. This can also be found in the following places: Underneath the purifier's filterOn the front of the operating manualOn the remote control packaging. Alternatively, if you wanted to choose a custom location, scroll to the bottom and tap 'edit'. To get started with Amazon Echo, place the device in a central location (at least eight inches, or 20cm, from any walls and windows). To control your machine whilst it is connected, press the remote control icon in the bottom left of the home screen. Once in your device's settings, select the WiFi option and choose your home WiFi network. Wait 10 seconds, plug the machine back in and ensure the socket is switched on. A flashing white light occurs as the machine connects to the home WiFi network. If you are seeing a notification which reads "Please check your password is correct", please re-enter the 8-letter password, paying attention to how the password has been made up. Please ensure you have the 8-letter password that is found on the front sticker on your machine. Loosen the base and pull it away from the remote. If in Auto mode the power will be reduced automatically. To check your machines software information, whilst on the chosen product, press the settings icon in the top right, then select your machines settings. If this is the first time this error has appeared on your device, please select 'Retry'. A confirmation message will appear in the app. If you have already connected but are experiencing issues with your app, please select 'Post connection troubleshooting'. Plug the machine back in, turn it on at the wall and take it out of standby mode. It is recommended that you keep hold of your proof of purchase. Glass HEPA filter captures 99.95% of harmful ultrafine particles. If the Dyson Link app has had its notifications switched off or the notification does not appear, you will need to manually reopen the Dyson Link app. Solid green = clean/air quality target has been met. iPhone or Android) has a stable internet connection and that you have download the latest version for the Dyson Link app from the Google Play store or Apple iTunes. ... Underneath the purifier's filter. Dyson TP02 Pure Cool Link Connected Tower Air Purifier Fan: TP02: Purifies all year round Removes 99.97% of allergens and pollutants as small as 0.3 microns from the air. If you are satisfied that the above criteria and recommendations have already been met but you are still experiencing an issue, please select 'Issue not resolved'. Allow the Alexa skill to access your Dyson Link app account. Are you now connected to your home network? If the password has recently been changed, a 30 minutes period will need to pass before you are able to log back into the Dyson Link app account. If the air quality worsens the A symbol will turn white and the purifier will automatically restart cleaning the room. Reducing speed as the air quality improves. This should be the one that your machine was previously connected to. The light ring on Amazon Echo turns blue and then orange. Wait 10 seconds, plug the machine back in and ensure the socket is switched on. Select a time based on how long you want the machine to run before turning off. To change the WiFi network you are connected to, leave the Dyson Link app and go into your phones settings. The remote control can be magnetically attached to the top of the loop. Whilst your connection is being confirmed, your app will display information about your product, including how to control your product, what information you can get from your product, and how to get the best out of Dyson technology. Activated Carbon filter captures gases such as formaldehyde, benzene and nitrogen dioxide All Dyson purifiers purify and also cooling the air. This will make sure you automatically receive the latest features and your app functions correctly. To fully close down the app in iOS, double click your devices home button and swipe the app upwards. Please wait for the machine to complete the automatic pairing process. Please select a location from the list shown on your device before submitting and confirming your selection. To make Alexa set the sleep timer, clearly state the following; Ask Dyson purifier to turn off in 15 minutes. Colorfullife 2 Pack TP02, TP03 Replacement Air Purifier Filter for Dyson Tower Purifier Pure Cool Link TP02, TP03, Compare to Part 968126-03 4.7 out of 5 stars 467 $26.99 $ 26 . If this is the first time this error has appeared on your device, please select 'Retry'. Tap the power icon at the top of the menu and tap 'Auto' to select. The Pure Cool Tower Series (TP Series) is a lineup of compact air purifiers from Dyson designed to cover large spaces in your home.. Once the device is connected to your machine WiFi network, a notification will appear from the Dyson Link app prompting you to continue the connection journey. Once you have located your product's WiFi password, make a note of it so you can reference it easily. Can I Reset My Dyson Vacuum? Your machine is now connected to your Dyson Link app. Save the change by pressing 'Done' at the top right of the page. By enabling this setting the fan is run at a very low speed in standby to draw air over the sensors which is required for the temperature and humidity to be measured. Point the remote directly at the front of the machine while pressing the button. We need a little more information to help us solve your issue. When Night mode is activated, if it is already below level 4, it will remain the same. Replace the battery with type CR 2032. Enter your Dyson Link app account details and select 'Allow' on the confirmation screen. To continue, please press 'OK, got it' at the bottom of the screen. The serial number and WiFi information can be found in the following locations: On the front of the user guide. Unplug the machine and leave it for 10 seconds. The following areas should be checked and cleaned to maintain the machine's performance: Shroud - clean with a dry cloth or soft brush. Plug the machine back in, turn it on at the wall and take it out of standby mode. Unscrew the remote control's battery compartment. Select settings by swiping up on the home page. To change your machines home location, whilst on the chosen product, press the settings icon in the top right, then select your machines settings. By setting the home location, you are able to view the local outdoor air quality, temperature, humidity and pollen levels. If the air quality target is met, the air quality graph will show green. Please leave us your email address if you'd like us to notify you when it's available. On an Android device you can fully close down the app in the recent applications menu. If you're using a robot, choose 'Robot name' and select a room from the predefined list. If you still have trouble, reset your Amazon Echo to its factory settings and set it up again. This can be done via the router settings. For Supersonic™ hair dryer Professional edition owners, please contact us at 1-866-861-2565. Next, in the Alexa app, search for Dyson skill. If you are happy with this, please press 'OK' below. If the connection is unsuccessful, an error message prompt should appear on the devices display. 7 offers from $94.88. When Auto mode is enabled (indicated by an A symbol in the bottom left corner of the display), the on-board sensors will intelligently adjust the speed of the purifier according to the air quality. You may need this later. Refit loop amplifier ensuring that there is no uneven gap between the loop and the Main body. In the Alexa app, open the main menu and select 'Settings' and then 'Set up a new device'. The account will remain locked for a 30 minutes period. The appliance will only connect to the 2.4 GHz network. Description Your device may be encountering a problem reconnecting to the home WiFi. To continue, please press 'Submit' at the bottom of the screen. To setup a schedule on your machine, once your machine is connected, press the timer icon in the bottom right. To make Alexa check the indoor NO2 level clearly state the following; Alexa, ask Dyson for the indoor NO2 level. A flashing white light occurs as the machine connects to the home WiFi network. The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. Ensure the correct button on the remote is being pressed. Please check the following using the app: Swipe up to reveal the setting tab, and tap to open options. Simply tap on the 'Add a machine' button to begin the connection process. To make Alexa enable front flow, clearly state the following; Alexa, ask Dyson purifier to enable front flow. This may have been caused by an interruption in the electricity. Rated 5 out of 5 by Tina Marie 2011 from Filtered air makes for more comfort We have pollen allergies and this fan with filter really makes life much easier. The machine has been successful connected to the Dyson Link app. from here, navigate to the software option. To replace the non-washable filter unit, complete the following steps: Remove the old filter and dispose of your old filter in your household waste bin. If there is more than one router in the home, ensure you are relocating the machine closer to the router you intend to connection both your machine and device to. Once you've set-up the Dyson skill, remember to use the trigger word (Dyson), pre-empted by the command 'ask/tell'. Price Match Guarantee. Hold a sheet of newspaper approximately 4 meters (13') away from the product. Some environments may require this in order to maintain a good air quality level. If in Auto mode the power will be reduced automatically. Remove the old filter and dispose of your old filter in your household waste bin. To check your machines software information, whilst on the chosen product, press the settings icon in the top right, then select your machines settings. Please ensure that the password has been entered correctly, paying close attention to how the password has been made up. To turn Auto mode off press the same button. Dyson Air Purifier Replacement (HP01, HP02, DP01) 360° Glass HEPA Filter, Silver/Green 4.7 out of 5 stars 516. 968126-03; compatible with all TP02 and TP03 models ( Please confirm your filter size before purchasing ! Our Customer Support Team will be able to solve your problem at 1-866-314-8881. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom left corner of your screen at any time. Echo’s connectivity status is indicated by the power LED on the bottom rear of the device, with white meaning good and orange denoting no WiFi connectivity. Please have your home WiFi password to hand. This should be the one that your machine was previously connected to. So that we can ensure the device has a strong and stable WiFi connection, please move it closer to the home router. It is recommended that you keep hold of your proof of purchase. For example, "Alexa, ask Dyson purifier to turn on". The Dyson Link app will now prompt you to enter the machine's password. The WiFi light will continuously flash white while it is attempting to connect. The WiFi indicator will flash green one activated. Relocate the purifier closer to your WiFi router to ensure a stronger, more stable signal. Press the ON/OFF button on the Main body of the machine. On an Android device you can fully close down the app in the recent applications menu. Change the airflow speed using the Airflow Speed Control. The WiFi indicator will flash green one activated. Launch the Alexa app and ensure the account details are filled out. We're sorry, but something went wrong. To do so, press and hold the 'standby ON/OFF' button for 6 seconds on the remote, to reset the filter light. Additionally, it may also be printed on the box your router came in. The filter indicator can also be reset from within the Dyson Link app. Initially unplug and turn off the vacuum cleaner and then turn the cleaner head upside down, if you have a hammerhead or move able style head then use a screw driver and push it downwards to create a leverage to release its head. Please close the Dyson Link app and clear it from your recently used apps. Sorry, this product is currently out of stock. To replace the non-washable filter unit, complete the following steps: Press both buttons to lift of the loop amplifier. When Auto mode is enabled (indicated by an A symbol in the bottom left corner of the display), the on-board sensors will intelligently adjust the speed of the machine according to the air quality. If the air quality worsens the A symbol will turn white and the purifier will automatically restart cleaning the room. Where is your purifier?Personalise your machine and use it with voice control services. We need a little more information to help us solve your issue. This should be the one that your machine was previously connected to. When you have reassembled your purifier, press and hold the 'Standby ON/OFF' button on the remote for 6 seconds. Simply tap on the 'Add a machine' button to begin the connection process. You can include a word like 'purifier', 'fan' or 'robot' in your command so Alexa knows which one you mean. Please try again. Page 9 To replace the non- washable filter unit, follow these steps. The machine requires a strong and stable WiFi signal in the home. This particular filter is compatible with the Dyson TP04, DP04 and HP04. ... By resetting the machine you will need to restart the connection journey, please select 'Connection journey'. The Dyson Link App is compatible with Apple iPhone, Apple iPod touch, Apple iPad and Android mobile phones only. Clean the shroud with a dry cloth or soft brush. 3. Please ensure that the password has been entered correctly, paying close attention to how the password has been made up. Once you have downloaded and updated the Dyson Link App, please login or register a My Dyson account. The password contains lower case letters only. Replacement parts. This issue can be resolved by ordering a replacement filter housing. Press the ON/OFF button on the Main body of the machine. To preform another scan for your machine, please press the 'Retry' button. Report item - opens in a new window or tab. Check the plug and power cord for signs of damage. The machine should appear as a network in your device's WiFi settings. If in manual mode, the power will reduce to level 4. The light ring on the Amazon Echo will turn blue then orange. Move your Echo to higher ground, like a bookshelf, to avoid signal interference. This should be the one that your machine was previously connected to. This may be heard as a low humming noise which is normal. To achieve this please ensure that your device remains close to the machine throughout the pairing process and that the machine is plugged in and switched on. Re-open the Dyson Link app and await a connection on the home screen. Try talking to Alexa. Alternatively, please chose 'Issue resolved'. Hold a sheet of newspaper approximately 4 meters (13') away from the product. Multiple failures logging into the account (4 or more will) will result in the account becoming locked. The only instances where a notification will not be generated is if have you exited the Dyson Link app before being promoted to do so. 5GHz promises less interference, better speeds and a more stable connection and it is often less congested. ... unplug and then plug the device into a power outlet to restart it. Operate your Dyson machine manually - use the remote or controls to turn the purifier on, or press the power button on the robot. You may need this later. Alternatively, if you wanted to choose a custom location, scroll to the bottom and tap 'edit'. Its HEPA filter helps capture pollutants in the air as small as 0.3 microns, purifying the air and keeps allergies at bay. This may be heard as a low humming noise which is normal behavior. Navigate to your machine's settings by selecting the cog icon on your machine's status screen. Price $562.38. On the front of the operating manual. The remote control can be magnetically attached to the top of the loop. The Dyson Link app will perform a WiFi scan for products. Use a soft brush to remove debris. Thereafter the Dyson was able to connect to my 2.4 GHz wifi network without any issues. Whilst waiting, you can also try re-positioning your Echo away from devices that may be interfering with the signal. Your machine will require power through the connection set up. A more sensitive air quality target will mean that your purifier is active for longer. Press the 'Auto' button on the top right corner of the remote control. £52.35 + P&P . If you have already connected but are experiencing issues with your app, please select 'Post connection troubleshooting'. The WiFi light will continuously flash white while it is attempting to connect. Press and hold the power button on the machine for approximately 20 seconds. The TP04 has an oscillation of 350 degrees while the TP02 only has 180 degrees. Ensure all the feet are attached to the base of the machine. This should be the one that your machine was previously connected to. From here, navigate to the home location option and change this to the new location. If your device is taking longer than expected to load, we recommend allowing extra time for the device to load, and pressing the 'Retry' button. If you're using a purifier, select 'Room name' and choose the appropriate location. Then press 'Connect'. You will need your product's WiFi password to complete this stage. If the Dyson Link app has had its notifications switched off or the notification does not appear, you will need to manually reopen the Dyson Link app. If you have a Your Dyson account, you can log in below to manage your contact options. The Dyson Link app will perform a WiFi scan for products. Please switch the machine off at the wall and wait 6 seconds before switching it back on.